Introduction:
Norton is a popular antivirus software that provides protection against various online threats such as viruses, malware, and spyware. However, there may be instances where you no longer require a Norton subscription and would like to cancel it. Cancelling a Norton subscription can be a bit tricky for some users, but with the right guidance, it can be done smoothly. In this article, we will provide you with a step-by-step guide on how to cancel a Norton subscription.
Step 1: Determine the type of Norton subscription you have
The first step is to determine the type of Norton subscription you have. This can be either a Norton product that you have purchased or a subscription that came bundled with a device you bought. Knowing the type of subscription will help you understand the cancellation process better.
Step 2: Login to your Norton account
To cancel your Norton subscription, you will need to log in to your Norton account. If you are not already logged in, go to the Norton website and click on “Sign In” at the top right corner of the page.
Step 3: Select the subscription you want to cancel
Once you are logged in, click on the “My Subscriptions” tab. This will show you all the active subscriptions linked to your Norton account. Select the subscription that you want to cancel.
Step 4: Click on “Cancel Subscription”
After selecting the subscription, click on the “Cancel Subscription” button located next to the subscription details. This will redirect you to the cancellation page.
Step 5: Provide a reason for cancellation
On the cancellation page, Norton will ask you to provide a reason for cancelling your subscription. You can choose from the given options or provide your own reason. After selecting a reason, click on “Continue.”
Step 6: Confirm the cancellation
Norton will then show you a summary of your subscription details and the refund amount, if applicable. Carefully review the details and click on “Confirm Cancellation” to proceed.
Step 7: Contact Norton customer service (optional)
If you face any issues or have any concerns about the cancellation, you can contact Norton customer service for assistance. They will be able to guide you through the process and answer any queries you may have.
Step 8: Verify cancellation
After confirming the cancellation, you will receive an email from Norton confirming the cancellation of your subscription. Make sure to keep a record of this email for future reference.
Step 9: Uninstall Norton from your devices (optional)
If you have any Norton products installed on your devices, you can uninstall them now that your subscription is cancelled. This will ensure that you are not charged for any future renewals.
Conclusion:
Cancelling a Norton subscription is a simple process that can be done in a few easy steps. By following this step-by-step guide, you can save yourself the trouble of automatic renewals and cancel your subscription hassle-free. However, if you change your mind and want to continue using Norton, you can always log back into your Norton account and renew your subscription.