Norton is a well-known antivirus software that helps protect our devices from harmful online threats. In order to subscribe to Norton services, users are often required to provide their credit card information as a payment method. However, there may be instances where you need to remove your credit card from your Norton account. Whether it’s because you want to switch to a different payment method or you no longer require the service, removing your credit card is a simple and straightforward process. In this step-by-step guide, we will walk you through the process of removing your credit card from Norton.
Step 1: Sign into your Norton account
The first step is to sign into your Norton account using your email address and password. If you do not have an existing account, you will need to create one using the same email address that you used to purchase your Norton subscription.
Step 2: Go to the Payment Information page
Once you are signed in, click on the “My Account” tab at the top of the page. This will take you to your account page. From there, click on the “Billing Information” option on the left-hand side navigation menu. This will bring you to the payment information page where you can view and manage your credit card information.
Step 3: Click on the “Update” button
On the payment information page, you will see your currently registered credit card. Click on the “Update” button located next to the credit card information.
Step 4: Remove the credit card
A new window will pop up, showing all of your registered credit cards. Click on the trash icon next to the credit card that you want to remove. This will prompt a confirmation message asking if you are sure you want to remove the card. Click “OK” to proceed.
Step 5: Confirm the removal
After clicking on “OK,” you will see a message confirming that your credit card has been successfully removed. Click on “Close” to exit the window.
Step 6: Verify that the credit card has been removed
Go back to the payment information page to verify that the credit card has been removed. You should see a message saying “You currently have no credit cards on file.”
If you want, you can repeat this process to remove any other credit cards that are registered to your account.
Step 7: Call Norton customer service (1-888-459-7718) for further assistance
If you encounter any issues or are unable to remove your credit card using the above steps, you can call Norton customer service for further assistance. A customer service representative will guide you through the process and help you remove your credit card from your account.
Removing your credit card from your Norton account is a quick and simple process. By following the steps outlined in this guide, you can easily remove your credit card and switch to a different payment method if needed. As always, if you encounter any difficulties, do not hesitate to reach out to Norton customer service for further assistance.