Introduction:
Norton provides cyber security services to millions of users around the world. If you are no longer in need of their services or have found a better alternative, you may want to cancel your Norton subscription. In this guide, we will walk you through the step-by-step process of cancelling your Norton subscription and provide you with the necessary information to ensure a smooth and hassle-free experience.
Step 1: Gather all required information
Before you begin the cancellation process, make sure you have all the necessary information at hand. This includes your Norton account details, such as login credentials and billing information. It is also important to know the details of your subscription, such as the type of subscription and the renewal date, as this information will be required during the cancellation process.
Step 2: Log in to your Norton account
To cancel your Norton subscription, you will need to log in to your Norton account. You can do this by visiting the Norton website and clicking on the “Sign In” option located at the top right corner of the page. Enter your login credentials and click “Sign In” to access your account.
Step 3: Navigate to “My Subscriptions”
Once you have successfully logged in to your Norton account, navigate to the “My Subscriptions” page. This page contains information about all your active subscriptions, including their expiration dates and status. You can access this page from the “My Norton” tab located in the top menu bar.
Step 4: Select the subscription you want to cancel
From the list of subscriptions, select the one that you want to cancel. You can do this by clicking on the “Details” button next to the subscription name. This will take you to the subscription details page, where you can manage your subscription.
Step 5: Click on “Automatic Renewal”
On the subscription details page, locate the “Automatic Renewal” option and click on the “Off” button. This will turn off the automatic renewal of your subscription, which means that it will not be automatically renewed when it expires. You will continue to have access to Norton’s services until the subscription expires.
Step 6: Confirm the cancellation
Once you have turned off the automatic renewal, a pop-up will appear asking you to confirm the cancellation. Click on “Turn Off” to confirm the cancellation of your subscription. You will receive a notification confirming the cancellation of your subscription.
Step 7: Check for any additional steps
Depending on the type of subscription you have, you may need to take additional steps to cancel your subscription. For instance, if you have a Norton subscription purchased through a third-party vendor, you may need to contact them directly to cancel your subscription. Make sure to check the terms and conditions of your subscription for any additional steps or requirements.
Step 8: Save your confirmation for future reference
To ensure that your subscription has been successfully cancelled, save the confirmation message or email that you receive after completing the cancellation process. This will serve as proof of your cancellation in case of any issues or discrepancies in the future.
By following these steps, you can easily cancel your Norton subscription and avoid any future automatic renewals. It is important to remember to gather all the required information and to double-check the terms and conditions of your subscription before initiating the cancellation process. If you encounter any difficulties, you can always contact Norton’s customer support for assistance. Make sure to keep your confirmation of cancellation for future reference and enjoy the benefits of a hassle-free cancellation process.