Norton subscription allows users to enjoy the full protection of their devices against cyber threats, viruses, and other malicious attacks. However, if you have decided to switch to another antivirus or no longer need Norton services, you may want to cancel your subscription. In this article, we will guide you on how to cancel your Norton subscription and the important things to remember while doing so.
Why Cancel Your Norton Subscription?
There could be several reasons why you may no longer want to continue your Norton subscription. You may have found a better antivirus program, or you may have decided to go for a free antivirus option. Some users also may want to cancel their subscription due to budget constraints. Whatever your reason may be, it is important to follow the correct steps to cancel your Norton subscription to avoid any unwanted charges or issues.
Things to Consider Before Canceling Your Norton Subscription
Before canceling your Norton subscription, you should consider a few things that may impact your decision.
1. Your device’s security: If you cancel your Norton subscription without having another antivirus program installed, your device may be vulnerable to malware and cyber attacks. It is important to have another antivirus program in place to ensure your device’s security.
2. Refund eligibility: Norton offers a refund for canceled subscriptions if the request is made within a certain time frame. Check with Norton’s customer support or read their refund policy to know if you are eligible for a refund.
3. Features and services: Canceling your subscription means you will no longer have access to Norton’s security features and services. If you were using any of their premium services, such as online backup or parental control, you will lose access to them.
How to Cancel Your Norton Subscription?
Canceling your Norton subscription is a simple process that involves just a few steps. Follow the guide below to cancel your subscription:
Step 1: Log in to Your Norton Account
Visit the Norton website and log in to your account. Make sure you use the email address and password associated with your Norton subscription.
Step 2: Go to My Norton
Once you are logged in, click on the “My Norton” tab at the top of the page.
Step 3: Go to Billing
In the “My Norton” page, click on the “Billing” tab.
Step 4: Locate Your Subscription
You will see a list of all your Norton subscriptions. Find the subscription that you want to cancel and click on the “Details” link beside it.
Step 5: Click on “Automatic Renewal”
In the subscription details page, click on the “Automatic Renewal” option.
Step 6: Select “Off” and Save Changes
On the next page, toggle the switch next to “Automatic Renewal” to “Off.” This will cancel the automatic renewal of your subscription. Make sure to save the changes.
Step 7: Confirm and Finish
A confirmation popup will appear, click on “Turn Off.” You have now successfully canceled your Norton subscription.
Contact Norton Customer Support
If you are unable to cancel your subscription using the above method, or you have any queries, you can contact Norton customer support for assistance. Their team of experts will guide you through the process and help you cancel your subscription. You can reach their customer support via phone, email, or live chat.
Important Things to Remember
Here are some important things to remember while canceling your Norton subscription:
1. Make sure to cancel the subscription before it renews to avoid any charges.
2. Check for any remaining days on your subscription. If you have a few days left, it may be beneficial to use Norton services until the subscription expires.
3. If you are eligible for a refund, make sure to apply for it before canceling your subscription.
4. Keep a record of your cancellation for future reference.
In conclusion, canceling your Norton subscription is a quick and easy process. Make sure to consider the important things mentioned above before making your decision. If you have any queries or face any difficulties, do not hesitate to contact Norton customer support for assistance.